ID.me account now required!
- AHCCCS partnered with ID.me to provide secure identity verification and login services to its users. As of January 4, 2024, you are required to use ID.me to access the AHCCCS Online portal.
Set up your ID.me account to use for business
- If you already have an ID.me account, you must add your work email address to your personal account before signing in to AHCCCS with your ID.me login.
- If you have never created an ID.me account, create your account using your personal email, add your work email address, and then verify your identity to access the AHCCCS Online portal.
If you already have an ID.me account for personal use, do not create a duplicate account as it will cause delays.
For step-by-step instructions or to get help, visit the ID.me Help Center.
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Beginning July 1, 2024, claims submitted by fee-for-service providers that include a referring, ordering, or attending provider who is NOT registered with AHCCCS will be denied.
Fee-for-service claims that include an unregistered prescribing provider are not subject to this deadline.
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AHCCCS is Aware of Issue Impacting Health Plan Vendor
February 23, 2024 The Arizona Health Care Cost Containment System (AHCCCS) is aware of an issue impacting Change Healthcare. While AHCCCS does not have a direct relationship with Change Healthcare, many AHCCCS contracted health plans do and the outage may have an impact on AHCCCS providers and/or members. Visit the Change Healthcare Status Update web page for updates directly from Change Healthcare.
AHCCCS is working with our contracted health plans to address any member impacts and to ensure timely access to care and services. Members can contact their health plans if they experience any impact regarding this issue. Please visit the health plans web page on the AHCCCS website to find current contact information for each health plan.
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